Privacy Policy
Bankers Direct Lending takes online privacy seriously. This policy statement is our way of informing you about our company, our products and our services. This privacy statement describes how we collect, protect and use information about you during your visit on our web site or when you contact us directly by email, telephone, U S Postal Service mail, or any other courier services.
Unlike most online lender services, we do not use our websites or email communications to capture information about you or your web usage without your knowledge. Anything that we retain about you will only be information that you have provided through an online application, an email message, or have voluntarily communicated directly to us in person or by phone.
Bankers Direct Lending takes a strong stand against unwanted "spam," cookie technology, hidden links or tracking software. Our goal is to provide our clients and other interested online visitors the information that they need to determine if our company can provide them with the financial services that they need and that they are seeking.
What personal information does Bankers Direct Lending collect online?
We will only collect personal information from what you provide when you fill out an application or other forms that can be found on some of our web sites - or whenever one of our representatives is in direct contact with you by telephone or email. During the course of any transaction, we may also receive personal information about you from consumer reporting agencies or from your previous contacts or transactions with us. This information may include:
- Name
- Address
- Social Security Number
- Telephone Numbers
- Email Addresses
- Property Information
- Account Numbers
- Other Financial Information
Why do we collect your personal information?
Whenever you fill out an application or other form on our site, we use that information, along with other information you may give us directly, only to evaluate your eligibility for the products or services that we may be able to offer you.
Additionally, we may obtain other information about you from public records, from credit reporting companies, from title companies, and from independent property appraisers. We will use this information only to determine your qualifications for our products and services.
We only retain personal information that you may share with us that is in connection with any transaction that we have processed or completed in line with guidelines set down by various regulatory agencies. We do not store it or sell it, and we do not use it for marketing research.
Do we collect personal information about you online?
We only collect personal information about you when you actually fill out an application or other form on our site. Unlike most of our online competitors, we do not use "cookies" or any other online technologies to try to collect information about you or your web surfing habits without your knowledge.
Also, unlike most of our online competitors, we do not use any cookies or other technology to try to collect information about your computer. All contacts between you and us are "single event" online or personal transactions. By "single event" we mean that any time you access or make inquiries online using email or by accessing our websites, what you see or read or process is for that visit only.
Is information about you shared with anyone else?
We will only share information about you with other companies that have "a need to know" so that we may provide you with the products and services you have requested. We may be required to share information about you with our investors, title companies and 3rd party service providers in order for them to use it for handling or funding your specific transaction.
With your authorization we will use information from independent credit reporting agencies when you complete an online form or application in order to qualify you for our financial products and services, but this information is never shared with anyone else not directly involved in your transaction.
We do not sell your information to anyone. Nor do we share information about you to anyone not directly involved in approving, underwriting, funding, or handling the escrow and title services required or connected with your particular transaction.
Can you review, change or correct information we collect?
We are committed to maintaining accurate and up-to-date information on all of our customers. We may provide you with access to your account information in different ways, for example, over the telephone, online, by fax or by mail.
If you wish to update any information with us about you or your property such as your street address, telephone number, or email address, simply call our toll free number or send an email to info@bankersdirectlending.com.
How we protect your personal information
We restrict access to any information obtained from our websites, emails or by direct contact with our clients only to our employees, agents and contractors. We maintain physical, electronic and procedural safeguards specifically designed to protect personal information.
You may contact Bankers Direct Lending if you have any questions about our privacy policies. Send your inquiries to:
Bankers Direct Lending
28122 Amable
Mission Viejo, CA 92692
800-414-9619
info@BankersDirectLending.com
This statement is effective January 1, 2007, and remains in effect until amended. Bankers Direct Lending reserves the right to amend this Privacy Policy at its discretion without notice. Modifications to this Privacy Policy will be posted on our web sites as they may occur.
The easiest way to apply is to simply call us at (800)414-9619 and we'll take your information over the phone as we
answer your questions. Or, if you prefer to do everything online, fill out the short inquiry form on this page and someone
will contact you within hours with a pre-approval.
Dave or one of our loan counselors will go over the application with you, let you know what documentation
you will need to provide, and discuss your credit history. We'll guide you through the process as we describe what steps must be taken to get you just the right loan
In most cases you won't even have to come into our office. Everything can be done online and by phone. You can handle almost everything
right from the comfort of your own home, but know that we are just a "handshake" away when you need our help.